Property Management Software
for Vacation Rentals
Plans and Options
Our comprehensive range of solutions offers everything you need to professionally manage your vacation rentals.
Click the tabs to see solutions by plan type. Integrated websites and channel manager are offered separately.
Professional Plan
On its own, the 365Villas Professional Plan is still more comprehensive than the entirety of most systems on the market, yet it offers a budget-friendly on-ramp to a truly up-market platform. It can also be topped up with additional Enterprise features and other bolt-on options on an a la carte basis. Upgrades or changes to your plan can be made at any time.
Enterprise Plan
The Enterprise Plan is for property managers with larger portfolios, or those looking to get the best value-for-money from our system. This plan comprehensively caters to a broader range of needs, including not just the already extensive domain of Reservation Management, but also Property Management, Owner Management, Housekeeping, Maintenance, and more.
Bolt-on Options
No other provider in the industry offers as much commercial flexibility as 365Villas. To the extent it is practicable, we think that customers should have freedom of choice in choosing the feature-functionality they need or want and to pay for only that. Our users can add or remove bolt-ons from their plans as they like at any time. This ethos also serves as a valuable feedback loop, whereby we can see which features users value most and then ensure our investments are properly aligned with those priorities.
Reservation Manager
Manage quotes, bookings, calendars, communications, payments and more – all in one place. Our Reservation Manager unifies your front and back-office efforts by intelligently integrating previously separate work streams into one joined up workflow, giving you unbeatable control over your operation.
Mobile Responsive PMS
Few PMS platforms offer a comprehensive mobile solution. Whether you have 5 properties or 500, 365Villas puts leading functionality in the palm of your hand. Perhaps you wouldn’t manage a 500 property portfolio entirely from your phone, but the fact that you could opens up possibilities you never imagined.
Performance Analytics
Get to the heart of what’s working and what’s not with graphically presented Key Performance Indicators (KPIs) to help ensure your efforts are informed and geared towards continually improving your business performance.
Unified Communications
Email, texting, Airbnb Messenger, and WhatsApp communications from all your channels come together in one Unified Inbox and dynamically integrates with the rest of your workflow to deliver industry-best productivity gains for your business.
Payment Management
Flexibly customize and automate payment methods and policies. Powerful filters, status icons, reports and system reminders keep you fully informed, making payment management on our platform failsafe and easy.
Inquiry Management
Generate detailed quotes, dynamic rental agreements, and customized responses with online payment buttons on-demand. Unlimited email templates, customizable short-codes, and built-in visual editor are all included as standard.
Integrated Email
Purpose-built for vacation rental management, our built-in email platform powerfully integrates email and other comms mediums with the rest of your workflow. This dynamic approach to integration offers twice the multi-tasking capability of most systems.
Email Templates
Extensive scenario-based templates are fully stocked with content for use out of the box. Create and store an unlimited number of customized templates. Configure ‘Pay Now’ buttons, Digital Signature links, social media icons, attachments, and your own stylized professional graphics as desired.
Automated Messaging
We’ve got Automated Messages for virtually every occasion. What you automate is up to you. Use default content out of the box or tailor as needed. A master dashboard lets you centrally administer your automation settings.
Rental Agreements
Enjoy all the benefits of professional, fully customized rental agreements – with none of the work. Agreements can be created, sent, stored, and updated – all automatically.
Digital Signature
Have guests sign agreements digitally. 365 updates the guest file and relevant reports when they do. Our cost-effective in-house solution offers a seamless user experience for guests that Docusign and other third-party solutions can’t compete with.
Invoicing
Instantly generate customized invoices for guests and owners. Branding, color-schemes, and content are configurable. Invoices update themselves when there’s a change. They can be set by scenario to be automatically attached to outgoing communications or added on-demand.
Business Reports
Professionals need professional reporting. From quotes, bookings, and payments to taxes, commissions, housekeeping, reports are always up to date automatically. Powerful filters with customizable settings, inline editing, and Excel compatibility are offered as standard. With 365Villas you can say goodbye to manual reporting forever.
Dynamic Report Builder
This industry-first lets you create your own customized business, accounting, and staff reports, which are then stored and updated in real-time. Why spend time worrying about whether limited reporting from other providers can work for you when you can dynamically build an unlimited number your own reports in 365Villas?
Integrated Accounting
Most PMS systems don’t offer a robust accounting option. Our platform has an extensive accounting solution, including an expense manager, commission and tax reports, profit-loss statements, basic cash-flow and Trust Accounting, and more. Crucially, unlike generic accounting platforms, everything has been purpose-built for the vacation rental industry.
Marketing & CRM
Whether it’s promo codes, discount campaigns, an intelligent contact database, or direct marketing, it’s all here. Create campaigns from scratch or customize any of the professionally designed templates we provide. Tags for guests, owners, bookings and properties enable precision targeting that’s simply not available in an external solution. Add our MailChimp integration option to get the best of both worlds.
Booking Engine
Where most PMS systems offer limited choice, our Booking Engine comes with not one, but three entire suites of calendar and online booking assets, delivering far more design choice than you’ll find elsewhere. Every asset is mobile responsive, has different formats and styles available and comes with flexible color-scheme and settings controls.
Search Engine
Few providers offer a stand-alone search engine out of the box. 365Villas is the exception to the rule. Our search engine is highly customizable and, of course, fully mobile responsive. Naturally, we offer total website solutions as well, but with 365Villas the choice is always yours. If you prefer to continue working with your existing website – you can!
Online Payments
Let guests seamlessly pay with any major credit card. We’re integrated with over 30 payment gateways, including Stripe, Authorize.net, WorldPay, PayPal, First Atlantic Corporation (Caribbean), PayFort (Middle East) and PayGate (South Africa) and more. Wherever you are in the world, we should have a solution for you. Need a gateway we don’t have? Why not reach out for an integration quote?
Housekeeping & Maintenance
Create unique logins for individual housekeepers and maintenance personnel. Permissions are purpose-built for each role and customizable by individual. Simply assign the desired properties to the corresponding user profiles. Automated messages let you notify staff of scheduled, pending, changed or cancelled jobs.
White Labelling
Overlay your brand on 365 generated rental agreements, online payment pages, invoices, reports and Owner Login pages.
User Rights Management
Add an unlimited number of users and control their access credentials. Decide who sees what and what they can do, from handling bookings to viewing reports and accounting, making settings changes and more.
Owner Statements
Welcome to the most powerful Owner Statement solution in the industry. Flexibly configure and automate it all. Depending on your portfolio size, you’ll save days or weeks each month. When used in conjunction with our Invoicing and Trust Accounting the productivity gains are even greater.
Owner Login
Whether they own one property or several, your owners will love our Owner Login. Everything’s configurable, so you decide what each owner can see and do, including simply blocking calendars, making bookings of their own, accessing reports or using our integrated accounting tools and more.
Trust Accounting
This module tracks owner monies in individual trust ledgers within your 365Villas account. It is used track and administer owner related funds, including monies held, monies owed and supporting transaction history by individual property and or portfolio.
Lead-time Pricing
Automate algorithmic discounting based on vacancy status versus booking lead-time. If you use the Channel Manager, you’ll be able to push these discounts out to all your channels automatically as they are triggered.
API Access
Larger property managers with stand-alone websites can use our API to protect their investments and bring them to life by integrating them with our software. Users with unique or complex needs love our API.
Auto Responder
Automate sophisticated responses to inbound inquiries from your 365 website with detailed quotes, personalized emails, custom rental agreements, online payment options and more. Run it 24/7 or just when you are offline. Why wake up with inquiries to answer when you can wake up to inquiries answered and answered inquiries booked?
Quote Chaser
The Quote Chaser eliminates work and increases conversion by sending follow-up messages to prospects who haven’t replied to quotes you’ve sent. You configure the messaging schedule and number of attempts. Prospects will think you’re personally emailing. If they respond at any point, the Quote Chaser automatically stops chasing.
Multiple Languages
Interchangeably use up to any six Roman character languages for all guest-facing needs, including booking and search engines for your websites, email templates and automated messages, quotes, rental agreements and more. This bolt-on also gives your individual staff members access to our system language in their choice of English, French, Italian, Portuguese and Spanish.
Multiple Currencies
Create and manage individual quotes, bookings, reports, and accounting in any currencies. Enjoy real-time API generated exchange rates or fix preferred rates yourself. Our multiple currency functionality is comparable to that of a major airline or global OTA provider, which is a standard that very few competing PMS systems can offer.
WordPress Plugin
Those with WordPress experience or access to their own developers can integrate their stand-alone WordPress website with our software using our WordPress plugin. Our Booking Engine, Search Engine, and Reviews Module are included in our WordPress bolt-on option as a bundle and do not need to be purchased separately.
Review Module
This module can integrate with your stand-alone website to provide guests a way to post reviews. These can be set to publish automatically or held for your approval. Include Call-to-Action buttons in your ‘Thank you’ automated message to systematically solicit reviews from your guests.
Arrival Form
A simple online experience where guests provide any info you require, such as photo ID, estimated arrival times, and special preferences. You provide any special instructions or advice. Automation helps throughout.
Revenue Management
Use our in-house Lead-time Pricing bolt-on option to automate progressive discounting as time to vacancy shortens. We are also integrated with PriceLabs for real-time market-based algorithmic Revenue Management Solutions. (Pricelabs bolt-on option and Pricelabs account required.)
Third-Party Solutions
We are integrated with a large and ever expanding list of complementary solutions from other leading providers in the industry, as well as over 30 different payment gateways around the world. Click here to see our current list of integrations.
Advanced Payment Management
This bolt-on option enables automatic recording of payments, auto-debiting of scheduled payments, card payment holds, and debits and refunds on-demand, all from your 365Villas account. It is available with Stripe, Authorize.net, and close to 20 other gateway integrations we offer.
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