This guide outlines activating and utilizing this feature across guest communication, system documents, website widgets, and property content. Dive in to enhance communication and cater to diverse audiences effortlessly.

Activation of Multi-language Functionality:

To enable the Multi-language functionality in our software, follow these simple steps:

Access Your Account Settings:

• • Go to the Your Account section of the software.

Navigate to Languages and Currencies:

• • Click on Languages and Currencies to access language settings.

Activate Multi-language Feature:

• • Within the Languages section, toggle the Multi-language feature to activate it.
  • Don’t forget to save your changes for them to take effect.

Areas Where Multi-language Feature is Applicable:

The Multi-language feature extends to various sections of our software, including:

1. Guest Communication:
   • Email templates and Automated Messages
   • Shortcodes
2. System Documents:
   • Rental Agreement
   • Guest Invoice
   • Owner Invoice
   • Guest Receipt
   • Arrival Form
3. Website Widgets:
   • Booking Engine
   • Search Engine
   • Guest Reviews
4. Property Content:
   • Property Name, Property Description, and Services & Taxes name
   • Amenities
   • Property Grouping and Tags

Supported Languages:

• English
• Spanish
• Portuguese
• French
• Dutch
• Polish
• Italian

An additional “Other” option is also available for manual use, specifically for guest communication.

How to Utilize Multi-language Features:

Guest Communication:

1. Email Templates and Automated Messages:
   • Visit Guest Communication.
   • Select the desired language and make necessary text amendments.

• • While most languages already have default translations, remember that there’s no automatic translation feature. If you make changes to the original English text, ensure you replicate them in other languages you plan to use. Simply select the language option and modify the text as needed.

1. Shortcodes:
   • Navigate to Shortcodes to adjust translations.
   • While system shortcodes are centrally translated, you can tweak translations as required. Note that certain shortcodes may not have translations due to static content or data from booking payment breakdowns. These exceptions are highlighted at the top of the page.

1. Customized Codes:
   • Navigate to Customized Codes to introduce translations.
   • Unlike system shortcodes, all customized codes can be translated into multiple languages if needed.

System Documents:

All system documents support multiple languages, ensuring flexibility and accessibility for diverse users. To update default template content, simply click on the language dropdown. This action loads the new language content, allowing you to make necessary modifications and save them. Just like guest communication, remember that this feature doesn’t automate translations. Any changes made to content in one language should be replicated across other active languages.

1. Rental Agreement: Link
2. Guest Invoice: Link
3. Owner Invoice: Link
4. Guest Receipt: Link
5. Arrival Form: Link

Website Widgets:

Each website widget is automatically translated into supported languages for seamless integration. Simply ensure you’ve selected the correct language from the dropdown menu to update the widget script on the screen.

1. Booking Engine: Link
2. Search Engine: Link
3. Guest Reviews: Link

Property Content:

Certain property-specific content can be translated into multiple languages for use across system documents, the Channel Manager, and your website.

1. Property Name, Property Description, and Services & Taxes Name: Link
2. Amenities: The amenities are centrally translated and do not require maintenance.
3. Property Grouping and Tags: Property Grouping can be utilized on the Website Search Engine. You can translate the names of your property groups as needed. Simply click on the language selection and update the content. The same applies to property tags displayed on the website.

Selecting Guest Language:

• Bookings received from connected websites or via the Channel Manager are automatically detected for language.
• For manual reservations or updates, adjust the language in the Booking editor under the Manage tab.

By following these steps, you can effectively leverage the Multi-language feature within our software, ensuring seamless communication and documentation across different platforms and content types. For further assistance, please contact our support team.