First Atlantic Commerce
First Atlantic Commerce (FAC) is a leading online payment gateway and fraud management solutions provider. Headquartered in Bermuda and founded in 1998, FAC provides multi-currency payment processing and risk management solutions to internet merchants and acquiring banks around the world, specializing in the Caribbean and Central America. It offers both Merchant and Payment Gateaways solutions.
Contact FAC
The FAC team can be reached at:
Thistle House4 Burnaby Street, 2nd FloorHamilton, HM 11Bermuda
+1 441 296-5598
[email protected]
Additional information can be found on their website.
Integration
In 2021, 365Villas built a complete integration with FAC and subsequently refreshed it entirely in 2023 to meet the latest security requirements. This integration is truly comprehensive and will greatly enhance the functionality of the payment manager. You can review all the available features at this link.
Getting Started with FAC
After signing up for FAC, please confirm immediately that you will be working with 365Villas. Make sure to fill out and submit the provided document, which already contains the 365Villas technical details.
Once your account is approved, you will receive Powertranz credentials consisting of a username and password. Simply include them in your 365Villas account on the payment method page. Select the ‘3D Secure’ option only if your FAC supports it.
Once you’ve saved the changes for the relevant properties, you’ll be able to collect payments. We recommend conducting a test booking after the connection has been established to ensure everything is working as expected.
The easiest way to test is to create a quote (you can adjust it so that the grand total is $1 USD). For more details, you can refer to this video. If the payment is successful, you can consider the connection established and simply refund your tests and cancel the test reservation.
If, for any reason, the payment does not work, please contact the FAC team at [email protected] and CC our support desk at [email protected]. We will promptly investigate the cause of the error.