About the Integration
This integration allows property owners and managers to seamlessly connect their properties with Airbnb, enabling the synchronization of property information, rates, availability, photos, descriptions, and more. It also facilitates the collection of guest details, payment information, and the application of markups to cover channel commissions.
Synchronization Options
Limited Sync: Use the Airbnb Dashboard for edits while syncing pricing and availability with 365Villas. Ideal if you prefer direct management on some aspects.
Sync All: Ensures all property details from 365Villas are updated and synced with Airbnb. Recommended for comprehensive management.
Managing Bookings and Payments
Guest Information Collection: Airbnb automates guest detail collection during booking.
Reviewing Agreement and Payment Details: Ensure your Airbnb agreement and bank details are correct to facilitate the 15% commission payouts.
Accessing Payout Information: Check payout details in your Airbnb account for a clear view of the payments for each booking.
Applying Markup to Cover Channel Commission
Apply a markup as a percentage of the nightly rate to offset the 15% commission charged by Airbnb.
Connection Process
Manage settings through your 365Villas account. Only host accounts can be connected; co-host accounts are not eligible.
Configure Your Properties
Ensure properties are ready with updated pricing and availability for at least one year and a current 365Villas calendar to avoid overbooking.
Activation Confirmation
Click on Connect properties to start the connection. After approval, log in to Airbnb, allow 365Villas access, and accept terms to establish the connection.
If an error occurs during the process, ensure that:
– You are not using the wrong account to log in.
– You do not have another Property Management System (PMS) already connected.
Property Connections
Link your properties by selecting the appropriate Airbnb account and adding properties, whether existing or new.
Mapping Existing Property
Choose from your registered 365Villas properties. Sync with live Airbnb properties. Decide on “Limited” or “Sync All” options, and adjust pricing to include channel commission if necessary.
Understanding Instant Booking and Non-Instant Booking
– Instant Booking: Enables guests to book immediately.
– Non-Instant Booking / On Request: Guests must communicate with the host to finalize the booking.
Pushing a New Property
List properties with default synchronization settings. Adjust markup as needed.
Additional Insights
Learn about disabling Airbnb Smart Pricing and explore Dynamic Pricing options.
Import from Airbnb into 365Villas
If you prefer not to create properties directly in 365Villas, you can import them from Airbnb. However, not all information may transfer over. It is important to review and update the details as necessary to ensure accuracy.
Review the Portfolio Settings page in 365Villas to identify and update any potentially missing information to complete the integration process effectively.
Unlisting or Disconnecting Properties
Manage property statuses as listed or unlisted, and connected or disconnected as needed.
On the Airbnb listing page, property statuses are categorized as follows: Listed (connected to a Channel Manager), Unlisted (not connected to a Channel Manager), Connected (linked to a Channel Manager), and Not Connected (not linked to a Channel Manager). For example, a property can be listed but not connected, or unlisted but connected.
It’s important to note that the listing status (Listed or Unlisted) is independent of its connection to a Channel Manager. A property can be listed but not connected, or unlisted but still connected. When a property is linked to the Channel Manager, its sync status will display as “Connected” on the Airbnb dashboard.
Importing Airbnb Reservations
Use the Get Booking by ID section to import reservations not yet in 365Villas.
If your imported properties do not appear, verify your available property licenses in the Account Details section. You can upgrade licenses in the Account Administration area if needed.
Instant Booking Indicator
The bolt symbol shows the status of instant booking for your properties, which you can toggle as needed.
Additional Internal Information
For further details and settings adjustments, manage through your dedicated 365Villas account interface.